Mail System for

Welcome to the message system.

The following are the main end user message system interface pages:

- Click here for a hotmail/gmail/yahoo like web interface for users to access email.

- Click here for a web interface for account self management; change password, forwarding etc.

- Click here for a web interface for domain administrators for creating new accounts, modifying passwords, forwarding rules etc.

- Click here to access the web interface to the Mobile Office system. This web based system supports: E-mail, Calendar, Tasks, Addressbook, Files, Notes, Projects, Tickets, Billing, Bookmarks, and Time tracking. This is a complete Mobile Office based web system, and is ONLY AVAILABLE TO PROFESSIONAL ACCOUNT customers.

Message System Information (used for client setup for all accounts):

Incoming IMAP Mail Server: (Standard Port: 143) (**Secure SSL Port: 993)
Incoming POP Mail Server: (Standard Port: 110) (**Secure SSL Port: 995)
Outgoing SMTP Mail Server: (Standard Ports: 25,587) (**Secure SSL Port: 465)
(Many Internet providers block port 25 for SMTP, in that case use port 587 for SMTP)

Mobile Office System Information (used for client setup for professional accounts):

ActiveSYNC Server:
SyncML Server:
CardDAV Server:
CalDAV Server:
WebDAV Server:
**PLEASE NOTE: Read all text associated below each image. The images that are provided are for illustration purposes only, and the text input represented within the images does not accurately describe what you should be using for your setup. Lastly, the major difference between POP3 & IMAP is that with IMAP you see and manipulate your e-mail messages and mailboxes/folders from your e-mail client remotely over the Internet; rather than having to download the complete messages and create/manipulate folders on your local computer. IMAP will leave email and folders stored on the mail server which can be accessed the same using webmail or another IMAP enabled email program remotely from different locations. POP3 usually (unless you set it up not to delete emails until you erase them in the client) will download and erase all the emails off the server and store them locally on your computer.

E-mail Setup Guides
**PLEASE NOTE: Spam filtering is automatically enabled, and by default uses the Webmail SPAM folder. If setting up one of the clients below, click here to check out the page on how to disable using the Webmail SPAM folder. If you do not do this, then legitimate email messages you want to see, might be thought of as SPAM, and put into the Webmail SPAM folder, and you will never see them in your email client. This was enabled by default because of customer complaints about getting hit with tons of SPAM before they learned how to enable the SPAM filtering.
Windows SETUP
  suggested alternative
Outlook Express 5 & 6 IMAP POP3
Outlook 2000 IMAP POP3
Outlook 2000 (Corporate mode) POP3 N/A
Outlook 2002 IMAP POP3
Outlook 2003 IMAP POP3
Outlook 2007 IMAP N/A
Windows Mail IMAP N/A
Eudora 5.2.1 IMAP POP3
Mozilla Thunderbird Mail IMAP POP3
Mozilla Mail 1.x/Netscape Mail 7 IMAP POP3
Windows Secure SMTP guides Secure SMTP

Macintosh OSX
  suggested alternative
Microsoft Entourage IMAP POP3
Eudora 5.2 IMAP POP3
Macintosh Mail IMAP POP3
Mozilla Mail 1.x / Netscape Mail 7 IMAP POP3
OSX Secure SMTP guides Secure SMTP

  suggested alternative
Googe Android IMAP N/A
Apple iPhone/iPad/iPod Touch IMAP N/A
RIM Blackberry IMAP N/A
Windows Mobile 5 IMAP N/A
Windows Mobile 6 IMAP N/A
Symbian S60 IMAP N/A
SnapperMail IMAP N/A

Macintosh OS9
  suggested alternative
Microsoft Outlook Express 5 IMAP POP3
Eudora IMAP POP3
Mozilla Mail / Netscape Mail 7 IMAP POP3
OS9 Secure SMTP guides Secure SMTP


Mobile Office Setup Guides

**PLEASE NOTE: Mobile Office feature is only avilable with Professional Account Service.

Mobile Office allows you the ability to sync Appointments, Tasks, Contacts, Notes (SyncML only), and E-mail (ActiveSync only, if using SyncML/CalDAV E-mail can be configured using IMAP directions above). Please use the setup directions below for your supported device. Click here for information on configuring the settings for which information is synchronized to your device.

Desktop clients
  suggested alternative
Outlook SyncML N/A
Thunderbird with Lighting Extension SyncML CalDAV
Apple Mac OS X iCal/Address Book CalDAV + CardDAV N/A
Gnome Evolution SyncML CalDAV

Mobile devices
  suggested alternative
Apple iPhone/iPad/iPod Touch ActiveSync SyncML
Google Android ActiveSync SyncML
Windows Mobile ActiveSync SyncML
Palm OS SyncML ActiveSync
Nokia Mail for Exchange SyncML ActiveSync
RIM Blackberry SyncML N/A

Other Related Mail Guides

- Managing your Mail Quota
- Spam Filtering - Junk Mail filtering for email

Glossary of Terms

IMAP (Internet Mail Access Protocol) is an Internet standard for the reading and manipulation of email messages stored on a server. The current version is IMAP4.

Messages and folders are stored on a remote server. An IMAP email client running on a local computer contacts the server and uses IMAP to allow the user to see and manipulate their email messages and mailboxes.

IMAP differs from the common Post Office Protocol (POP) in that it allows a user to store folders on a server and manipulate them remotely using a local email client. It can download partial, or full messages to save on connection speeds(go.d over low-speed links). When you login using another client, you will have the same emails and folders available.

POP (Post Office Protocol) is a protocol for delivering email to personal computers. The current version is POP3.

Messages are stored on a central email server. Users can log on with an email client and download their messages. All pending messages and attachments are downloaded at the same time. All emails are then erased from the remote server, unless specified not to in the mail client options.

POP differs from IMAP in that it doesn't allow users to store folders on a server and manipulate them remotely using a local email client. With POP, all messages are completely downloaded and manipulated on a local computer. Folders are created on the local client software.

SMTP (Simple Mail Transfer Protocol) is a protocol for sending email messages. Most email systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can then be retrieved with an email client using either POP or IMAP.

SSL (Secure Sockets Layer) / TLS (Transport Layer Security)
SSL/TLS encrypts everything sent between two computers. When used with an email program it protects your password and the contents of your email from interception while en route between your computer and the email server. (When used with web pages, it protects your credit card details and other personal information from interception during transmission from your computer to a web site.) Its use does not imply that the data is encrypted when it is on a computer, only while it is in transit.